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General FAQs
- Our top tips
- How do I add users to TRACE
- Do I have to complete every section
- What do I do if the option I need isn't present on a drop-down list?
- How are the reduction tips calculated
- Glossary of Key Terms
- Future development
- Account Enquiries
- Licence renewal
- Troubleshooting and further support
- Can you track your business operations?
- Can you create more detailed bespoke Carbon Footprint reports?
- Can you create a report that combines all my events?
- Can I edit the report to send to clients
- How do the calculations work?
- How do I cancel an event?
- Can I estimate an event’s carbon footprint in advance?
- Can I edit the data once it's entered?
- What happens if I am missing some data?
- Where do I get the data from?
- How long does it take to input an event?
- How to set up an event across multiple venues
- Updating Carbon Factors 2024
- How to change the colours in TRACE?
- Parent / Child events
- How to change your password?
- TRACE Referral Scheme